Job title: Fulfillment Manager
Job type: Full-Time Regular
Location: Pasig

Job Description

KEY QUALIFICATIONS:

  • Bachelor’s degree in Business Administration, Marketing, E-Commerce, Retail Management, Operations Management, or a related field.
  • At least 3 years of experience in e-commerce, online retail, marketplace operations, or related fields, preferably with supervisory or leadership experience.
  • Hands-on experience managing e-commerce platforms and marketplaces such as Shopee, Lazada, TikTok Shop, Zalora, or similar platforms.
  • Strong understanding of e-commerce operations, online merchandising, promotions, pricing, vouchers, campaign execution, and marketplace processes.
  • Experience monitoring e-commerce KPIs, sales performance, inventory, fulfillment, and customer service metrics.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
  • Proficient in Microsoft Excel/Google Sheets and experienced in preparing and analyzing business reports.
  • Strong communication, coordination, stakeholder management, and organizational skills.
  • Demonstrated ability to lead, coach, and develop team members.
  • Highly detail-oriented, proactive, and results-driven.
  • Ability to manage multiple priorities and work effectively in a fast-paced, deadline-driven e-commerce environment.